A home for life

We’re here to provide vulnerable adults with a home for life – a home where they can live as independently as possible in a safe and supportive environment. We support independent living and encourage all our tenants to make choices and decisions regarding their home – from where they want to live and who they want to live with, to how to decorate and furnish their bedroom. Our properties are regular, non-institutional houses with the look and feel of real homes. Tenants are encouraged to bring their own furnishings and personal belongings.

Tailored support

At Westview Housing , we understand that everyone is different. That’s why Westview Housing is both sensitive and responsive to the individual needs of each and every tenant. In addition to promoting tenant engagement, Westview Housing treats all tenants as equal partners in the selection and maintenance of their homes and monitoring of support. Where possible, we will adapt our properties and tailor our support to better suit the needs of our tenants. If there are no suitable properties available, Westview Housing will look to make further acquisitions in line with the individual’s specific requirements.

Individual Development

At Westview Housing we place an emphasis on you as our tenant – your choices and your aspirations. We are dedicated to supporting your individual development and furthering your independence in the tasks of daily living. We offer our tenants a safe environment where they can exercise their independence and live a happy and fruitful life within their local community. We work closely with care providers to help our tenants maintain their tenancies, improve their well-being and learn to manage day-to-day activities more independently.

Repairs and Responsibilities

At Westview Housing , we are responsible for carrying out several repairs in your home. However, some things are your responsibility:

Westview Housing responsibilities As a general guide Westview Housing are responsible for any wear and tear to your home. This includes things like:

  • External structure of the building

  • Doors, window frames and catches

  • Gutters, external pipes and drains

  • Pathway directly to the property, steps and other means of access

  • Internal walls (structure but not damage), floors, ceilings, doors (but not damage), door frames and skirting boards

  • Baths, wash basins, toilets (but not blockages caused by misuse), sinks and kitchen units.

  • Electrical wiring, sockets and switches

  • Gas pipes, water pipes.

  • Fitted heaters and fires, fireplaces and central heating installations.

  • Communal areas and their electrical supplies.


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Your Tenant responsibilities we expect all tenants to keep their home in a safe and clean condition. You’re also responsible for fixing any damage that has been caused by yourself or any visitors to your home.

Examples of repairs that you are responsible for include:

  • light bulbs and fluorescent tubes.

  • Replacing toilet seats (unless in a shared house where we may contribute)

  • Decorating the inside of your home or in shared homes your bedroom

  • Fixing appliances installed by you.

  • Replacing keys or locks.

  • Blocked toilets and sinks caused by misuse.




Repair Catergories It is extremely important to us that our tenants feel safe and comfortable in their homes. As a social landlord, we are focused on maintaining our properties to the highest possible standards. We aim to provide an effective and responsive repairs service by prioritising repairs into 4 categories: